Objective: A full time position where my interpersonal skills, as well as hard work can be applied in a company that can benefit from my experience and knowledge.

Offering:

• Excellent interpersonal skills for sales, customer service, and public relations.

• The energy and enthusiasm of an accomplished, poised college student.

• Strong work ethic and the personal commitment to see projects through to completion.

• Strong mechanical aptitude; good with machines.

• Effective leadership skills backed by management experience.

• The ability to work independently tempered by the willingness to ask questions and take direction.

• Strong computer skills, including set-up of systems, maintenance and Internet access. (Word, Excel, Adobe Photoshop, Outlook Express, some HTML and Adobe Illustrator)

Education:

Spring 2010 Graduate • Sonoma State University • California, United States

Bachelor of Science in Business Administration with a concentration in Marketing

• Spanish 101,102, 202, 203 – Basic Spanish, Intermediate Spanish

Experience:

March 2007 – Present • Hines Signs • Cotati, California • (707) 664-0468

Manager

• Office Work – Taking of orders, collecting of payments, customer service.

• Maintained Computers and Programs

• Customer Billing and Collections

• Designing of Signage.

• Manufacturing Signage.

• Shop maintenance.

June 2005 - April 2006 • American Home Shield • Santa Rosa, California • (800) 827-4636 

Customer Service Representative

• Handled inbound and outbound customer service calls from all over the country.

• Set appointments and manage sub-contractors for customers.

• Knowledge of the specific software as well as company procedures.

• Have extensive knowledge in any and all contracts from all states.

• Final service level ranking for last three months was an A.

March 2004 - June 2005 • General Nutrition Center • Petaluma, California • (707) 763-4772

Sales Representative

• Sales of nutritional supplements.

• Competitive environment through base pay supplemented by commission.

• Knowledge of nutritional supplements and personal health.

Extracurricular:

Collegiate Athlete – Sonoma State University Rowing Team 2009-2010

Placed 6^th at Nationals in a single

Youth Camp Volunteer - Summer 2010

Taught children proper rowing technique, team building skills and fitness

Coordinator – Kimberly Dale (714) 325-2117

Strong Spanish Skills

Studied Spanish for 5 years as well as spent 2 months backpacking in Argentina, Bolivia and Chile.